Side by side
| Smishing | Vishing | |
|---|---|---|
| Channel | SMS / messaging apps | Phone or VoIP call |
| Typical lure | Delivery notices, bank alerts, MFA prompts with a link | Impersonated bank, IT desk, or executive making a live request |
| Key weapon | Malicious links, credential pages | Real-time pressure; increasingly AI voice cloning |
| Filtering maturity | Low | Nearly none |
| Enterprise risk | Credential theft, MFA fatigue | Direct payment fraud (CEO fraud, wire redirection) |
How attackers combine them
Modern campaigns chain the channels: a smishing text ("Your account is locked — our fraud team will call you") primes the victim, then the vishing call arrives from a spoofed number to harvest credentials or push a payment. The text manufactures expectation; the voice supplies pressure.
Defenses
For smishing: never act on links in unexpected texts; go to the app or site directly. For vishing: never act on payment or credential requests made in an inbound call; verify via callback to a number on file. For organizations: make that callback mandatory and logged for any payment-affecting request — see the full vishing guide.